How It Works
Eight steps from telling us what you need, to making a decision you can stand behind — and staying supported afterwards, where you want it.
01
Start by telling us what you need help with. Submit your property request with the relevant details about your goals, preferences and requirements.
No account needed, and nothing to pay.
02
Our team reviews your request to understand your needs and determine whether it falls within the scope of services we provide. If we can assist, we confirm your request and invite you to create your OWNperty account.
We will tell you if we are not the right fit.
03
Your secure account is the central place to manage your property journey — receive updates, access your report, and stay connected with your advisor.
Still nothing to pay.
04
Once your request is confirmed, our team gets to work. We research and assess the relevant property, market, location, opportunity or other factors, based on the scope of your request.
The work happens before any money changes hands.
05
When our assessment is complete, we notify you that your personalised report is ready to access. You are told what it contains and how many options were found.
You see the scope before you decide to open it.
06
Make the applicable payment to unlock and access your completed report through your OWNperty account. One fee — no success fee, and no commission on what you go on to buy.
The only payment in the core engagement.
07
Review your report, understand the options, opportunities and considerations, and make your property decision with greater clarity and confidence.
The decision stays yours.
08
Your journey does not have to end with the report. Where required, we provide post-consulting support including transaction coordination, follow-ups, progress updates and other property-related services.
Quoted for your approval, never charged automatically.
What We Handle
Sourcing and assessment through to completion — legal review, title verification and transaction coordination where you need it.
Identifying and evaluating income or capital-growth opportunities, with the yield, running costs and exit considerations set out per option.
Independent legal review of title deeds, indentures, site plans and ownership documents — before any money changes hands.
Assessment of land, permits, costs and the practical considerations of building, so you know what you are taking on.
Finding and vetting a rental, verifying the landlord, and reviewing the tenancy terms before you commit to them.
Ongoing management for a property you already own — maintenance coordination, tenant oversight and regular reporting you can see from anywhere.
Common Questions
At step 06, once the work is done. Submitting a request, having it reviewed, creating your account, agreeing what you need and having our team research it all cost nothing. When your report is ready you are told what it contains, and the fee opens it. There is no success fee and no commission on your purchase. Anything beyond the report — a viewing arranged, a further search — is quoted for your approval before it happens.
No. We are an advisory firm, not an agency, and we are not paid by anyone selling to you. That independence is the point: our fee is for the research and the judgement, so we have no reason to steer you towards one option over another — including towards proceeding at all.
Every professional in our network goes through a formal onboarding process: licence and qualification verification, reference checks, and capacity review. Their performance is tracked across every engagement. Poor performance or client complaints result in removal from the network.
If there is a dispute at any stage, a formal review process is triggered and the matter is escalated to an operations manager, outside the advisor handling your work. We document every action, so there is always an evidence trail to work from.
No. Everything — communication, document review, approvals, payment and status tracking — is managed through your account, and our people are on the ground. Clients who are in Ghana are served the same way; the service was built so that distance stops being the deciding factor either way.
It depends on the request. A document verification may take a few weeks. A purchase, from engagement to completion, typically takes two to four months depending on the transaction. Your advisor sets expectations at the start, and you can see progress at any time.
Start at step one. Tell us what you need, and we will tell you whether we can help — before anything is owed.